Manley Man Handyman Services LLC, Golden – The Denver Post
Interview with Clint Hill, owner
Q: How did you get into this business?
A: I was almost unemployed in 2012. After remodeling half my house – and realizing that I’d been doing all of these things for my own family for years – I decided to get a job and start my own crafting business.
Q: What makes you different from other companies in your category?
A: I don’t really know what makes us different from other companies in my field. I think you’d have to speak to our customers to find out. Given that we get most of our business from referrals and have an incredibly high percentage of customer loyalty, we have to do something right. Our business model is that we strive from the first meeting that the customer feels comfortable with us as individuals and with our knowledge of our craft. Then we make sure we’re doing the best possible job. Doing a good job is paramount. However, as we step into our customers’ homes, we are very aware that their comfort is just as important. Whether we work for Woody’s Wood-Fired Pizza in Golden, the Chart House in Genesee, a studio on Capitol Hill, or a big old house in the highlands, we pride ourselves on everything we do.
Q: What do you like best about your job?
A: I love people and I love helping people. I love solving problems. I love to work with my hands and find tangible solutions. I like to see the relief on homeowners’ faces after fixing something they’ve been resigned to for years.
Q: What is the biggest challenge for your company?
A: As a single father of two beautiful kids, the business challenges pale compared to the rest of life. I hate going the wrong way, but the biggest challenge in Manley Man is keeping up with the demand. With a high percentage of customer loyalty and recommendations, it was often a major challenge to meet all of our customers’ repair or conversion needs. Life got a lot easier when I brought in a few people to help with the cargo. However, they tell me that this time of year the work slows down. But I can only start new work after January! The biggest challenge for my kids is getting dragged to dozens of jobs. When they leave, the first question my son always asks is “Do you have a dog?” He loves dogs.
Q: Something that might surprise people when they learn about you or your company:
A: Manley is actually my middle name. I’m not just a pretentious sucker with spelling problems.
Business: Manley Man Handyman Services LLC
Address: Located in Golden and serving the Central and West Denver subway areas
Opening times: weekdays from 8 a.m. to 5 p.m.
Contact: 303-217-0530; manleymanhandyman.com
Employees: 2 subcontractors