Mr. Handyman offers home repair with integrity
By Dakota Antelman, Managing Editor
REGION – Michael Campbell is not the type of boss who meets his employees over the back of a pickup truck to distribute the day’s tasks.
Instead, Mr. Handyman Central MetroWest operates from their newly expanded headquarters. This reality reflects Campbell’s broader corporate philosophy.
“We do not run our business from the hip,” he said in a recent interview.
Experience, customer service and savings build reputation
Mr. Handyman offers a variety of professional home repair services across the region.
Campbell, in turn, brings decades of experience and appreciation for customer service to the work.
“We have a defined code of values that we follow,” said Campbell. “We are focused on customers, respect and integrity and strive for customer satisfaction. We offer flexible estimates, not inflated offers, and encourage customer involvement with freedom to change. “
Often projects are under budget, which saves customers money.
“We encourage customer involvement and describe any changes or unforeseen situations,” said Campbell.
“Aging in Place” services keep customers in their homes
From personal experience, Campbell and his team recognized the importance of “Aging in Place” and became NAHB-certified (CAPS) contractors.
The focus of these projects is the customer’s desire for independence and comfort in a familiar environment. They focus on adding value by adding things like handrails, walk-in showers, and other products and services for people with special injuries or needs.
“We don’t want to turn people’s homes into an industrial environment,” said Campbell. “We’re improving in a way that adds value.”
Local aging is not only focused on the elderly population, but also on helping people with special needs, be it temporary or permanent.
Campbell found that many projects, like temporary ramps, help individuals with short-term conditions. These measures allow people to stay where they feel most comfortable and can avoid the expensive bills associated with hospitals and assisted living facilities.
Mr. Handyman offers generous benefits
Mr. Handyman is looking for qualified personnel to continue this mission.
“I’m not looking for someone who can just swing a hammer,” said Campbell. “We also want good people”
Mr. Handyman thoroughly reviews every employee.
“I wouldn’t send someone into a client’s home that I wouldn’t bring into my own,” Campbell continued. “People don’t notice until it’s too late.”
Campbell rewards its employees with an industry-leading benefit package. For example, he offers health insurance for employees and families. Accident insurance is standard and he encourages participation in their Simple IRA plan, which he matches. In addition, employees receive education, cell phone, and tool compensation plans.
Technicians take company vehicles home with them with all fuel and service costs. Paid vacation and vacation are also standard.
When asked, Campbell replied, “Of course it’s expensive, but the staff are grateful and it shows that we are invested in our people,” he said.
For more information, please visit the Mr. Handyman Central MetroWest website at https://www.mrhandyman.com/central-metrowest/ or call 508-366-3690.