Pacifica Group expands with Domestic Appliance Company acquisition

December 22, 2020 at 7:00 a.m. by Steven Hugill

A national domestic energy and equipment service provider has stepped up its business activities after completing an acquisition.

The Pacifica Group has added The Domestic Appliance Company Ltd (DAC) to its Pacifica Appliance Services portfolio.

The deal for Nuneaton-based DAC comes just weeks after Pacifica, headquartered in Houghton le Spring, bought Suffolks TK Garnham & Sons Ltd to bolster its Appliance Services division, which repairs and services brown and white goods nationwide.

Founded in 2005 by Michelle Murphy and her husband Robert, DAC is a regional provider of field service technicians for repairing household appliances, especially white goods.

The company operates in the West Midlands and other regions in Stoke and Leicester and performs around 18,000 repairs annually. It works with a number of customers, notably Electrolux and The Warranty Group.

Kevin Brown, CEO of Pacifica Group, said the acquisition “shows our commitment to increasing our national presence in the equipment repair industry.”

He added, “DAC Ltd is an established company with a strong team that is highly valued in the Midlands.

“I would like to welcome Michelle and her husband Robert to Pacifica. Their experience and knowledge are invaluable and I have confidence that we will successfully continue to grow the business. “

Michelle, DAC Managing Director, added: “Moving to Pacifica Appliance Services is a positive development for the company and allows for continued growth and the opportunity to work with several more new customers.

“We look forward to becoming part of the Pacifica Appliance Services family, and along with our team of 14 field technicians, we will continue to build strong relationships across the industry to support well-established customer partnerships and robust operations. “

The Pacifica Group was advised on the takeover by its legal partner Ward Hadaway under the direction of corporate finance partner James Nightingale.

The deal was part of the Pacifica Group’s strategic expansion and was supported by growth investor Synova Capital.

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