Puls Adds Appliance Repair to Its In-Home Repair Service Offerings

Puls, the same day smart home device repair and setup company, is now offering device repair services to customers in the United States. Consumers can now make an appointment to have a dishwasher, refrigerator, oven, washing machine or dryer repaired at www.puls.com or by calling Puls directly.

Puls aims to modernize equipment repairs and installations by making it easy for everyone to have access to a highly qualified technician.

“Device repair continues to be a painful experience for consumers between negotiating, taking time out and waiting for multiple visits to complete a repair,” said Itai Hirsch, CEO and co-founder of Puls. “Today, approximately 80 percent of equipment repair visits are incomplete on the first visit, which is extremely inconvenient for consumers. Industry-wide, the average repair time from the first call is around five days. Meanwhile, many local equipment repair specialists are struggling to make money while running their own independent businesses. We want to make the maintenance of your home easy for both parties. “

Puls solves these problems by finding and involving trustworthy technicians in every city and making them available for appointments via the Puls technician app, which enables immediate planning and transparent pricing. Puls makes it easy for customers to book an appointment with just a few clicks. For technicians, Puls takes care of the logistical challenges of managing inventory, advertising and scheduling, so they can focus on what they do best.

“Over the past three years we have built a very robust technology platform to support and manage highly technical employees while managing inventory in real time,” said Hirsch. “Streamlining operations for the technician is key to keeping the consumer safe.”

Pulse provides a bridge for workers in the United States to use their skills and become profitable – top Pulse technicians can make $ 80,000 or more per year, compared to the national median wage of $ 42,520. With today’s consumers expecting a great customer experience offline and online, Puls offers its technicians a platform on which to do so. It also rewards the best technicians and makes it easy to get lots of jobs.

Pulse eliminates the hassle of searching through service providers and waiting for a repair, and helps consumers save money by extending the life of their home appliances. A typical refrigerator has a 36 percent chance of breakage in the next three to four years, while a typical dishwasher or washing machine has at least a 20 percent chance of breakage over the same period. Puls hopes to increase the number of devices that are repaired, not replaced.

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