Wichita appliance dealer fined $32K over bad Craigslist sales

A used equipment dealer in Wichita was fined more than $ 32,000 in civil, refund, and other fines for selling equipment that didn’t work to customers who saw their ads on Craigslist.

Sedgwick District Court Judge Stephen Ternes signed the default judgment on Aug. 6 calling for Lisette Redinger and her company All Things Appliance to pay $ 1,137.72 in compensation to those who bought the defective equipment; $ 20,000 in civil penalties; $ 10,000 in increased civil fines; as well as court costs and fees, according to a press release from the Sedgwick District Attorney’s Office.

The bureau alleged that Redinger was promoting equipment online that “did not work as intended” and were “irreparable”.

In one case, she sold a Riley County couple a used refrigerator for $ 675 that “didn’t cool and the door display didn’t show the correct temperature,” court records show. She replaced the compressor after the customer complained and even replaced the refrigerator with another one after the repair didn’t fix the problem.

But according to court files, the second refrigerator also had problems that could not be resolved despite several attempts.

In the other case, Redinger sold a top-load washing machine to a 67-year-old Sedgwick County man for $ 376.05 who made “abnormal noises” during operation. When the man discovered the problem, Redinger swapped the washing machine for a second and eventually a third machine, but neither of them worked properly, according to court records.

In both cases, Redinger gave customers “no refund” when they asked for their money back, the prosecutor said in a press release.

Both customers filed complaints about the transactions, which prompted prosecutors to file a lawsuit in April.

The court found that Redinger’s actions constituted fraudulent or improper business practices in violation of the Kansas Consumer Protection Act, the memo said. According to the press release, she is prohibited from doing business in the state until any compensation resulting from the case has been paid.

Redinger also owned Old Town Appliance, a similar business that was open from 2017 to 2019 and which, according to court records, was also the subject of multiple consumer complaints about “devices sold in non-working condition.”

Amy Renee Leiker has reported for The Wichita Eagle since 2010. She reports on crime, courts and breaking news and updates the newspaper’s online databases. She is the mother of three children and loves to read in her free time. You can reach them at 316-268-6644 or [email protected]

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